Technical Writing projects create non-technical information. That’s right, non-technical information. Meridian specializes in transforming data provided by subject matter experts into information needed by another audience. Even if the audience has a technical background, information is best delivered using plain language. Deliverables include:

• user guides
• online documentation
• Help
• policies and procedures
  

Instructional Design projects produce training materials. Learners may receive their training in a classroom, on a computer, or over the Internet; however, all training material must be concise, accurate, and engaging. Deliverables include:

• training materials
• e-learning courses
• computer- and web-based training
• tutorials
  

Information Design projects design usable information products. Given today’s technology, data is plentiful, but this abundance of information does not make us more informed. In fact, information only becomes knowledge when we can contemplate and assimilate what we’ve read. Meridian focuses, therefore, on the users of the information. What do they need? When do they need it? How will they find it? Deliverables include:

• web site content
• intranet content
• document design
• interface design